Candles + Tealights
- Allow your candle to burn until the full surface has melted - this ensures that your candle reaches a full melt pool + burns evenly for its full life.
- If you extinguish your candle before a full melt pool is formed, your candle will tunnel. This greatly reduces the lifespan of your candle + is not our responsibility to replace/refund in the case of a purchaser tunneling.
- Do not burn your candle for more than 4 hours at a time.
- Burning your candle for longer than this will create a "mushroom" effect on the wick. This is a carbon build up on the wick (which is a result of the candle consuming more wax than it can burn off), which causes an unstable flame (too large or flickering), soot to build up on the container rim and soot to release from the flame.
- All candle wicks should be trimmed to 1/4" before relighting - every time.
- Trimming your candle wick each time before relighting is imperative to a proper burning candle. It doesn't matter what you use to trim the wick (nail clippers, regular scissors or a wick trimmer), it just matters that you trim it!
- Keep an eye out. Place your candle within eyesight + away from any flammable items.
- Do not burn tealights for longer than an hour at a time.
Body Bars + Lip Balms + Solid Balms:
- Keep out of directly sunlight + hot weather - these are made with cocoa butter + coconut oil, so they can get melty!
- If your body bar/lip balm/solid balm melts, you can pop it in the refrigerator for a bit to help it solidify back up!
- Keep out of direct sunlight - this creates a sun-fading process with the clays + powders used to color your soap.
- If your soap fades, no worries! It still works just as well, just with a little less color :)
Perfumes + Room Sprays
- Give these a gentle shake before using - these are made with natural materials, so separation is normal
- Some fragrances will create a milky coloring in the room sprays - this is normal + naturally happens